PRIVACY POLICY
Mon Petit Coeur values the trust you have placed in us. Mon Petit Coeur is committed to managing your personal information in a safe, secure and responsible manner.
Our Privacy Policy applies to information collected through Monpetit-coeur.com website for the express reason of processing sales of our merchandise listed on our website. Our Privacy Policy does not cover any information collected offline by Mon Petit Coeur. This Privacy Policy describes the information we collect about you, why we collect it, how we use it, and when we share it. We also explain the choices you can make about how we collect, use and share your information.
We may collect personal and other information from you when you establish or update a Mon Petit Coeur account, enter a contest or sweepstakes, participate in a survey, quiz or poll, shop online, check the status of an order or review order history, join our mailing list or follow our brand on social networking sites, purchase and send a gift card, and post customer reviews. Categories of personal information collected include your name, e-mail address, postal address, phone number, and credit card number.
We also gather navigational information about where visitors go on our Site and information about the technical operation of our Site and offerings. This information allows us to see which areas are most visited and helps us better understand our customers’ experiences on our Site and tailor communications to our customers’ interests. This helps us improve the quality of your online experiences by recognizing and delivering more of the preferred features, areas, and services.
Use of Cookies
Please see below to learn more about how we and our service providers use cookies and other technologies for these purposes. Information about your mobile device and computer (for example, domain type, browser version, service provider, internet protocol address and geo-location data) may also be collected by us or our service providers to learn about your use of our Site.
We also collect information from other sources, including from social media. For example, if you post a comment on Facebook pages or send us a message on Twitter, we may collect that information as described in this Privacy Policy. We also may collect information about you from commercially available sources such as data aggregators, advertising member networks and public databases. Please note that we may combine or cross-reference this information with other information that we collect about you and use it as described here.
We use the information we collect from you for the following purposes:
- To process your order and answer your questions about the status of your order.
- To provide you with periodic e-mails, mailings and other communications about Mon Petit Coeur merchandise, services and promotions or to help us learn more about your shopping preferences. You may choose not to receive these communications as described below.
- To help us improve our online store and your overall shopping experience.
- To provide advertisements to you about our products and services on our Site.
- To analyze trends and statistics.
- To protect the security or integrity of our Site.
- To contact you if necessary.
- As otherwise indicated in our Terms of Use.
We may enable users to submit their own content for blogs, customer reviews, discussion forums, message boards and in other features on our Site. We do not restrict the distribution of personal information that you voluntarily disclose in these public forums, so please be aware that any information you disclose can be collected and used by others. For this reason, we encourage you to refrain from providing or sharing personal information about yourself in blog comment threads, customer reviews, discussion forums, message boards, and other areas where your submissions will be available to the public. We cannot prevent that information from being used in a manner that may violate this Privacy Policy or applicable law.
Opting Out. At various points on our website, you have the option to join our email lists and receive information about our products, services, and offers. Also, if you provide us with your email address when you register online, update your account, log in, place an order, make a customer service inquiry, choose to receive our emails, contest, promotion or survey, you may automatically be added to our email list and receive marketing or promotional information from us.
You can use the procedures described below to opt out of Mon Petit Coeur marketing. Your opt-out request may take up to 2-3 business days to process, and you may receive communications from us in the meantime. Please note that if you make subsequent purchases from our Site, we will confirm your order by e-mail, and we may need to contact you by phone, e-mail, or postal mail with other questions regarding your order.
If you prefer not to receive marketing or promotional information from Mon Petit Coeur, please contact us at info@monpetit-coeur.com. Please be sure to include your full name, email address, telephone number, mailing address and, specifically, what information you do not want to receive. For example:
- “I prefer not to receive email marketing.”
- “I prefer not to receive direct mail marketing.”
- “I prefer not to receive telephone marketing calls.”
- “I prefer not to receive mobile marketing messages.”
Security protection on your order, The safety of your credit card information is important to us, and Mon Petit Coeur has taken measures to help protect the security of your online order information.
Mon Petit Coeur uses Secure Sockets Layer (SSL) technology to help keep your online order information safe. SSL technology encrypts your credit card number, order information and personal information before it is transmitted to help protect it from being decoded by anyone other than Mon Petit Coeur.
Our Site uses use SSL encryption to transmit confidential information during sales transactions.
Specifically, once you enter the checkout page, your computer will begin communicating with our server using SSL encryption. You can determine the security of your connection by looking at the bottom of your Internet browser window after you have accessed our Sites. SSL technology is active if there is a solid key or a closed lock. You can also double-check by looking at the URL line of your browser. When accessing a security-enhanced server, the first characters of the site address will change from “http” to “https”.
Some versions of browsers and some firewalls don’t permit communication through security-enhanced servers like the ones we use to process orders on our Sites. If you cannot access the security-enhanced server for any reason, you can place your order by emailing info@monpetit-coeur.com.
While we implement SSL technology and other security measures to protect your information, please note that no data transmitted over the Internet or any other public network can be guaranteed to be 100% secure.
Changes to our Policy
We may update the Privacy Policy from time to time. If we make material changes to this Privacy Policy or our information practices change in the future, we will notify you by posting the changes on our Sites. You may wish to check this section from time to time because by visiting our sites, you agree to accept these changes to the Privacy Policy. Except as otherwise mentioned herein, this Privacy Policy only addresses the use and disclosure of information we collect from you on our Sites.
If you have any questions about our Privacy Policy, please contact us:
info@monpetit-coeur.com
